Please tell us where you bank so we can give you accurate rate and fee information for your location.
You can use our mobile app or our website to schedule an appointment to meet with us in a financial center or get a call back by phone. Not an Online Banking customer? Enroll in Online Banking today.
When you schedule an appointment you have the convenience of meeting with one of our specialists at a time that works for you, either in person or by phone. Having an appointment means you can:. Depending on what products and services you are looking for, online chat may be available. You will see a link or be invited to chat when agents are available.
You can ensure that you are chatting securely with a Bank of America representative in a variety of ways:. Be sure the chat window's internet address is either chat. To check the certificate, place your mouse over the chat area, right click the mouse, and select Properties. You will see the certificate name listed. Our representatives will always identify themselves to you, stating their name and their area of specialty such as enrollment, service or sales. You can chat with Bank of America about your interest in opening one of the following new s:.
You cannot prevent a chat invitation from appearing, but you do not have to chat.
The chat invitation is sent when we think we can be of assistance. If you'd rather not chat, simply click the No Thanks button on the invitation and the invitation will close.
If you change your mind, you can start chat later using the chat buttons located on the screen. We do not offer ed chat transcripts to respect the privacy and security of any personally identifiable information that may be disclosed during a chat.
However, the chat area does have instructions for printing and saving chats. The best ways to will be displayed depending on the topic chosen.
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Our customer service representatives are ready to answer your questions. Get the app. Please enter the zip code for your home address so we can give you accurate rate and fee information for your location. View questions about:. Get all FAQs». View all deposits FAQs. Select Your State Please tell us where you bank so we can give you accurate rate and fee information for your location.
Expand all panels Expand all panels Collapse all panels. How can I schedule an appointment online? What are the benefits of scheduling an appointment online?
How do I start a chat session? How do I know that I am really chatting with Bank of America?
What products can I chat about without ing in to Online Banking? Why am I invited to chat sometimes when I am on the site and not others? How do I prevent a chat invitation from appearing? Can I have my chat printed or ed to me? How can I contact Bank of America through ? How can I contact Bank of America via phone or mail?
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How can I find a Bank of America financial center? Having an appointment means you can: Speak to a specialist at a time that works for you — without waiting in line Tell us in advance what you'd like to talk about so that we can prepare Make sure there's a specialist at the financial center who can answer your questions. The chat link can generally be found on the right-hand side of the and looks like this:.
You can ensure that you are chatting securely with a Bank of America representative in a variety of ways: You should see a lock in the chat window that indicates a secure connection. You can use our mobile app or our website to find a financial center near you.
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Select the Menu icon. We know your time is valuable. Our specialists are ready to help at your convenience. Schedule an appointment Schedule an appointment. Information for:.
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